A minimum access for ANY inflatable is 1 metre. If you cannot supply this access then we may not be able to deliver your inflatable and full payment will be required.
There should also be clear access into your backyard i.e. no hot water heaters, air conditioner etc blocking our path – Please check that you have a minimum of 1m between fence and side wall of your house. (Large inflatables may need more than 1m)
Supervision of children on an inflatable should be by a person of at least 18 years of age.
A jumping castle supervisor should ensure that an appropriate mix of persons ride at any one time.
Our staff will have anchored the inflatable by either four or more heavy pegs or it can be anchored on each side by tying rope to a secure fence, other permanent structure or to concrete / sand bag weights. Do not remove these.
he inflatable should be held down securely at all times whilst in operation. If any part of the holding down system becomes detached, it is the supervisor’s responsibility to clear all riders from the inflatable (and, if necessary, deflate it) until such time it can be securely restrained /anchored.
Keep children clear from the back of the inflatable so there is no temptation for them to touch the electric blower or detach the power supply plugs.
The inflatable should be deflated in the unlikely event of very strong winds (enough to distort the inflatable, ie 30 to 40 kph) being apparent.
Streamers, poppers or silly string are NOT allowed on or near the inflatable as they stain the vinyl. Face Paint also causes permanent staining to the vinyl therefore you must ensure the face paint is completely dry if children are using the castle and should any paint get on to the castle, immediately remove with warm soapy water or a Spray and Wipe type of product. If damage is found within seven (7) days of the booking date the client / customer will be held liable for the cost of repairs.
Do not let the children hang over the sides of jumping castles as they may fall out causing injury.
When the children are getting off a jumping castle they should slide off the front, not jump.
No shoes / food or drink is allowed on the inflatable and smoking is not allowed on or near the inflatable.
Adults are NOT allowed on mini / medium jumping castles. If damage is done to the castle as a result of misuse by an adult you will be liable for the cost of the repair and any other costs associated in repairing the castle.
The client agrees that they shall take full responsibility for any loss / damage of props / equipment directly caused by Patrons / Client during the event and make payment according to the extent of damage / loss.
In the event of Wet Weather on your booking date: Please contact us on 027 586 7464 early on the day of your booking to postpone or cancel. If we have not left the warehouse, no fee is due. Once your attraction is delivered our full fee is payable. If consumables have been ordered (e.g. popcorn – a fee may also still be payable)